Brake Squad offers a comprehensive support and training program for its franchisees, designed to equip them with the knowledge and skills needed to successfully operate their mobile brake repair business. Here's an outline of what you can expect:Initial Training:Two-week comprehensive training: Held at the company headquarters in Fairfax, VA or an alternate location, this session covers everything from business operations and marketing to technical aspects of brake repair. Topics include:Franchise system overview and operations manualMarketing and advertising strategiesCustomer service techniquesFinancial management and reportingVehicle technology and brake repair proceduresUse of specialized tools and equipmentOn-the-job training: Following the initial training, you'll receive further guidance and support at your franchise location. This includes:A dedicated "grand opening specialist" to assist with launch and initial operationsField support visits from experienced Brake Squad representativesOngoing Support:Regional field support: Dedicated regional managers provide ongoing support and mentorship, offering guidance on marketing, operations, and technical issues.Quarterly franchisee meetings: These meetings offer opportunities to network with other franchisees, share best practices, and receive updates from the corporate team.Annual refresher training: Attend a two-day session to stay updated on new technologies, procedures, and marketing strategies.Toll-free hotline: Get immediate assistance from the Brake Squad support team for any questions or concerns.Online resources: Access a wealth of resources, including marketing materials, operational manuals, and technical guides, through the Brake Squad intranet.Additional Points:No prior automotive experience required: While having automotive knowledge is an advantage, Brake Squad trains its franchisees on everything they need to know to run the business successfully.Focus on technology: Brake Squad utilizes advanced technology, including a proprietary software system, to manage operations and streamline customer service.Ongoing development: Brake Squad is committed to continuous improvement and regularly introduces new marketing initiatives, operational procedures, and training programs to help franchisees succeed.Overall, Brake Squad's support and training program is designed to provide franchisees with the tools and resources they need to build and grow their business. Whether you're a seasoned entrepreneur or new to the automotive industry, Brake Squad offers the support and guidance necessary to thrive in the mobile brake repair market.